Dear Hazel May

SHIPPING

Each item is weighed and measured before listing so as to get the most accurate shipping fee. In the event you are overcharged, the overage will be refunded. We do our best to ship within 1-3 business days. Please do keep in mind Canadian holidays occasionally differ from those in the US so we may have different postal schedules. We are not responsible for lost or stolen packages. *As we work out the kinks with the new website, shipping is subject to change. Thank you for understanding.

INTERNATIONAL SHIPPING

Due to the high volume of lost/delayed packages presumed lost, we no longer offer international shipping without a tracking number. This can be very costly, but please do be aware that this is for your protection as well as ours. If we ever find a more reliable postal service, these policies may be able to change. *As we work out the kinks with the new website, shipping is subject to change. Thank you for understanding. 

RETURNS

We cannot accept returns unless the item is misrepresented. Please be aware you are buying mostly vintage items, which will by no means be 100% perfect. We try our best to list all issues to note but in the event our human eyes miss something please don’t hesitate to let us know so we can make things right for you. We ask that you include close up pictures so we can see what you do. We highly value each and every one of our customers and want you to be happy.